"Our insurance advisor was very pleasent. Your overall service was excellent, clear and quick. You were always prompt to return calls and you certainly found us an excellent deal."

Mrs L Jones from Greenfield

"I find your staff helpful, efficient, knowledgeable and friendly. Your overall service was excellent and my insurance documents were recieved in 2 working days."

Mr M Hughes from Flint

"Excellent service as always, thanks. I would never use anybody else."

Mr S Davis from Connah's Quay

"Friendly, always very helpful, courteous and polite."

Mr Mannion from Abergele

In October 2002:

32% of our customers said that they had recieved a GOOD service from us.
67% of our customers said that they had recieved an EXCELLENT service.
1% of our customers said that they had recieved an ADEQUATE service.

"I heard about you by chance. I have now used you for nearly 20 years and have always been impressed by the professional service. I will always recommend you to friends and family."

Mr Morris from London

"10 out of 10 for service. You welcome people with disabilities like me, maybe you could advertise these facts a lot more."

Mrs Whitley from Croxteth Park

"Your overall service is excellent. But i find your automated telephone service irritating."

(We hope we listen to our customers. As a result of similar feedback to this, the automated service was thrown out October 2003)

"I have dealt with you for over 10 years and always satisfied with the service I recieve. I now deal with Barrie Jones who has been more than helpful and i think he is an asset to your company with his willingness to be more than helpful."

Mr Andrews from Langford Crescent

In August 2003 our customers rated our service between 1 to 10, ( 10 being excellent and 1 being poor), this is how they scored our service levels:

62% scored 10
15% scored 9
15% scored 8
8% scored 7

Not one of our customers scored below 7 for service levels in August 2003.

"It's nice to have a personal phone number to ring and speak to the same advisor, instead of talking into machines, it gives confidence. Thanks, from a long term customer."

Mr Bowling from Coedpoeth, Wrexham

"Contacted this year with a VERY favourable quote."

Mr Newns from Chester

"Your advisors cannot do enough for us."

Mr nicholson from Curzon Park, Chester

"Service was excellent, very helpful for our requirements."

Mr D Puton from Westshore

"Always very friendly and helpful plus you have always provided the cheapest quotes. I always recommend to family and friends."

Miss E Stephens from Chester

"Happy with service and advisors not to pushy, which puts us off. Felt at ease on the phone. It was not like the other insurance companies i rang. I was pleased with your service."

Mr T Jones from Preston

"Excellent response and succinct advice. With very competitive prices."

Miss A Grant from Hant

"I mainly deal with Chris Clake which is the reason you have an excellent service."

Mr Sumpter from Saltney

"I was very pleased with the service when i rang for a motor insurance quotation. Barrie was very helpful, friendly and my insurance was sorted out very quickly and at a very competitive price."

Mrs Townsend from Lancashire

"Dear Chris thanks again. The service you provide is proven."

Mrs Walker from Penyffordd

"Elliot always makes us feel he is in full control of any situation. He is prompt, courteous and extremely helpful. He always finds us the best deal despite the fact we have several cars and vans and always changing our needs. Elliot is the reason we keep business with you."

Mr P Williams from Dobshill

"Natalie, thankyou so much for all your excellent work and helping me. You are very good at your job. Many thanks."

Miss LeVay from Buckley

Direct number : 01244 831434.
Or Free Phone 0800 093 5250.
Email : info@aim4agreatquote.com
Fax : 01244 816358